{"id":3195,"date":"2026-09-25T15:01:04","date_gmt":"2026-09-25T15:01:04","guid":{"rendered":"https:\/\/lamrenovation.com\/?p=3195"},"modified":"2026-09-25T15:01:04","modified_gmt":"2026-09-25T15:01:04","slug":"processing-engagement-does-not-drive-revenue-so-what-does","status":"publish","type":"post","link":"https:\/\/lamrenovation.com\/en\/2026\/09\/25\/processing-engagement-does-not-drive-revenue-so-what-does\/","title":{"rendered":"Engagement Does Not Drive Revenue \u2013 So What Does?"},"content":{"rendered":"<h2>In this episode, <strong>Bob Fox<\/strong> talks with <strong>Dr. Yasmeen Coning<\/strong>, <em>founder of Ember<\/em>, about why engagement, the metric most companies lean on, may be too sentiment-driven to actually predict revenue, retention, or performance.<\/h2>\n<div data-video_id=\"sy6FhfBShQk\"><\/div>\n<p>The real driver, she argues, is something deeper: collective organizational identification, or how strongly people connect their work to their own self-concept.<\/p>\n<p>Yasmeen breaks down the science behind identification, how it differs from engagement, and how Ember&#8217;s Workplace Identification Score (WIS) is helping leaders design offices, operating models, and hybrid work patterns around actual human behavior instead of guesswork. As Yasmeen puts it: &#8220;Workforce is the new workplace.&#8221;<\/p>\n<h2>In this episode:<\/h2>\n<ul>\n<li>Why employee happiness and engagement don&#8217;t reliably translate into better business outcomes<\/li>\n<li>How collective organizational identification connects work to self-concept<\/li>\n<li>Engagement as sentiment vs. identification as a stable behavioral signal<\/li>\n<li>How strategy, culture, and identification work together as a stack<\/li>\n<li>Ember&#8217;s six core factors: core identity, connected leadership, collective drive, aligned, ambition, future affinity, market gravity<\/li>\n<li>The Workplace Identification Score (WIS) and how it informs workplace design<\/li>\n<li>How workplace data shapes collaboration areas, innovation spaces, and office consolidation<\/li>\n<li>Why identity-based measurement can support diversity by recognizing the whole person<\/li>\n<li>The first question every headquarters planning team should ask<\/li>\n<\/ul>\n<h2>Credits:<\/h2>\n<ul>\n<li>Created &#038; Directed By Bob Fox<\/li>\n<li>Produced By Work Design Studios<\/li>\n<\/ul>\n<p>The post Engagement Does Not Drive Revenue &#8211; So What Does? appeared first on Work Design Magazine.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this episode, Bob Fox talks with Dr. Yasmeen Coning, founder of Ember, about why engagement, the metric most companies lean on, may be too sentiment-driven to actually predict revenue, retention, or performance. The real driver, she argues, is something [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"class_list":["post-3195","post","type-post","status-publish","format-standard","hentry","category-news-event"],"_links":{"self":[{"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/posts\/3195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/comments?post=3195"}],"version-history":[{"count":1,"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/posts\/3195\/revisions"}],"predecessor-version":[{"id":3197,"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/posts\/3195\/revisions\/3197"}],"wp:attachment":[{"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/media?parent=3195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/categories?post=3195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lamrenovation.com\/en\/wp-json\/wp\/v2\/tags?post=3195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}